GamCare client feedback

krysallis in partnership with GamCare ask for feedback on your treatment journey. We hope that you have found the support you have received has been helpful in enabling you to reach your goals. We would very much appreciate it if you could complete the following client satisfaction form. This will help us to monitor the efficacy of our support provision and to shape our service.

If you feel that you would benefit from specialist aftercare support in your recovery journey, we have a bespoke facilitated online group ‘breakthrough’, please contact krysallis if you would like to be part of this group.

All information gathered will be stored and used in accordance with GDPR and the Data Protection Act 1998.

All information relating to you is processed by GamCare in line with the Data Protection Act 2018 (DPA), and the General Data Protection Regulation (GDPR) on the legal basis of the organisation’s legitimate interest in providing you with the best quality service.
Name*
First Last
Overall, how satisfied are you with the treatment service?*
- (Very Unsatisfied) 1
- 2
- 3
- 4
- 5 (Very Satisfied)
How well do you feel your practitioner understood your situation?*
- (Very poorly) 1
- 2
- 3
- 4
- 5 (Very Well)
How well do you feel your practitioner responded to your situation?*
- (Very poorly) 1
- 2
- 3
- 4
- 5 (Very Well)
All things considered, how were you feeling before you started treatment?*
- (Very poorly) 1
- 2
- 3
- 4
- 5 (Very Well)
All things considered, how are you feeling at the end of your treatment?*
- (Very poorly) 1
- 2
- 3
- 4
- 5 (Very Well)
To what extent do you feel the treatment you have received has brought about a positive change in your circumstances?*
- (Not at all) 1
- 2
- 3
- 4
- 5 (Very Positive)
If necessary, would you contact the service again for treatment?*
- Yes
- No
Would you recommend the service to someone else?*
- Yes
- No
Do you feel you were given enough appointments?*
- Yes
- No
If there are any changes that you would like to see to the service, or if there was anything particularly helpful or unhelpful to you, please add your comments here:
Would you be happy for krysallis to anonymise your comments and  use them on our website or promotional materials?*
- Yes
- No
Please sign and date:
Name*
First Last
Signature*
Date*
MM slash DD slash YYYY
GamCare has a monthly email newsletter to keep people up to date with our work. If you would like to subscribe, please write your email address clearly below. You can choose to unsubscribe at any time.
Please confirm:*
- I confirm that I have read and agree to krysallis terms and privacy policy.

need help?

Whether you are an individual or an organisation, we are here to help.

We provide a range of therapies, counselling, treatments and wellbeing approaches which best match your individual or organisational needs. Our help is always provided by professionally trained therapists with relevant qualifications and membership registrations. Our services are private and confidential and GDPR compliant.

For a Free Consultation:

104 station parade
harrogate
north yorkshire
hg1 1hq
Tel: 01423 857939

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